Pathetic Service : Telkom

This complaint goes back to 14th June 2019

10th June I was ******, and logged a claim with Finrite consultant Rowena assisted me, she promised it would take 72hr to be resolved. Up to date nothing has been done and no one has contacted me. I have been to the branch at N1 City Goodwood and called insurance to check status on claim, and still nothing was done and remains unresolved.

At this moment I am extremely upset and frustrated at the level of service received.

Every month the debit has been going off, which I have informed them I'm paying for a phone and insurance and the claim has still not been sorted