1 reviews | Active since Mar 2017
PATHETIC SERVICE TELKOM
I'm really tired! The way I always recommend you Telkom to family and friends. I so wish I could reverse all my recommendations. I just don't understand why you treat me like this, this is TOTALLY UNACCEPTABLE! YOU DON'T JUST DEBIT MY ACCOUNT WHENEVER YOU FEEL LIKE IT! Am I being punished for being your client? I changed the debit order date. I'm NO MORE PAID ON THE 20th my new salary date is the 31th. I DID ADVISE THROUGH YOUR BRANCH IN PMB, RICHARDS BAY AND TELEPGONICALLY! I'M NOT RUNNING AWAY PAYING MY DEBIT ORDERS. THAT IS WHY I WENT PERSONAL TO ADVISE ACCORDINGLY. WHAT I DON'T UNDERSTAND WHY IS IT SO DIFFICULT TO UNDERSTAND AND TO CAPTURE THAT. WHAT ****ISES ME OFF I HAD TO REVERSE IN JUNE BECAUSE YOU DEBITED ME ON THE INCORRECT DATE. THEN IN JULY YOU CHARGED ME ALMOST TRIPLE OK I DID NOT QUESTION I SAID AS LONG AS YOU NOW DEBIT ME ON THE CORRECT DATE. NOW THIS MORNING I GET A MESSAGE YOU DEBITED ME AGAIN NOW ON THE 26TH!!!! IT WAS THE 20TH IT MOVED TO THE 25TH!!!! ARE WE GOING TO PLAY THIS GAME EVERY MONTH???? REALLY TELKOM??? THE MONEY YOU DEBITED LAST NIGHT I NEED TO USE IT TODAY. PLEASE I NEED IT REVERSED ASAP. I REALLY DO NOT HAVE TIME FOR THIS NONSENSE!!!! MY DEBIT ORDER DATE SHOULD BE THE 31ST OR LAST DAY OF THE MONTH. I'M NOT SURE WHICH PART YOU DO NOT UNDERSTAND IN THAT... LAST MONTH YOU TOOK ALMOST R4000 AND LAST TIME I CHECKED MY DEBIT ORDER IS LESS THAN R2K. I WONDER WHAT SHOULD I EXPECT NEXT, YOUR SERVICE IS PATHETIC I MUST SAY OFF LATE. PLEASE FIX THIS AND REVERSED MY MONEY AND I NEED A WRITTEN CONFIRMATION THAT MY DEBIT ORDER WILL BE ON THE LAST DAY EACH MONTH.
