Pathetic Service Telkom...

I app**** for the following package UNLIMITEDhome 4Mbps via the call centre on the 11 January. It is now the 14 June and i have yet to be upgraded or receive either of the three devices i was promised as this was back when the deal was R600 and included a TV Box.

Escalation after escalation and still no service. ********** ********** ********** 2 ********** 1 2 ********** 2 ********** 2 ********** 2 **********

Call center just says they will refer it to the IT department as my order is hanging and they cannot cancel it either on their side.

I even emailed ********** I eventually received a phone call from a Luyolo Vuelwa on the 22 May and an email from him ********** apologizing for the inconvenience and he would be on top of it and get to the bottom of the situation and get back to me. I am still waiting 5 emails later sent back to him inquiring for an update or any news.

I have never had such pathetic service.

Regards