PATHETIC SERVICE TELKOM

I fell behind on my instalments and as such my service was suspended. I then paid the FULL oustanding amount and called Telkom to reconnect it. They did so and assured me that I can go for my upgrade.<br> I went to Kollenade branch on 29 May 2015 and spoke to one Hendrik. He told me that I was still suspended. After explaining that I paid and that their records should be set striaght, he decided to log a case, which he said takes about 24 hours.<br> On Saturday 30 May 2015, I went again to Hendrik and he just told me, sorry now news. I then went to Telkom in Brooklyn mall. Again nobody could assist. They again logged a query and told me to wait until \whenever". I then called Telkom Sunday and yesterday. On both days I was assured that they will deal with it asap and correct their records. One lady even advised me that we can go and upgrade yesterday. Luckiliy I called before and the next handler told me no"