PATHETIC SERVICE- REPORTING THE CASE TO CONSUMER COMISSION

<p>I am appauled at the services received from telkom, I have been without a telephone landline and ADSL fr the past 9 days and Telkom refuses to sort my issue out. They keep sending technicians out who never ever pitch and when they do pitch they cannot sort anything out as the fault lies with Telkom itself. Ever since I upgraded, I was supposed to received a 4mb line yet i still am only getting the 2mb speeds after 1 and a half years into the upgraded contract nothing has been done about this. No Agent, Manager, Supervisor OR Technician can sort my problem out. I would like a refund for the days i have been without any telephone line and internet and then I'd like to cancel my contract with Telkom and move to the wondeful NeoTel. I am utterly disgusted in the way things are handled at telkom and wish in the long run to see worthy investors back another network with a more stable structure thn the ****, putrit service received by Telkom. I would like tro know how fast can my request be honoured as i will not pay for the past 9 days and I want to cancel the contract as i no longer feel Telkom employs great people who actually do assist their clients and place their needs first..</p>