PATHETIC SERVICE REGARDING MY 8TA CONTRACT WHICH TELKOM HAS NOT STUCK BY THEIR AGREEMENT YET DEDUCT CONTRACT FEES EVERY MONTH

HELLO PETER PLEASE CAN YOU FORWARD THIS ON. THANK YOU FOR YOUR INCREDIBLE SERVICE AND HELP.

To whom it may concern CANCELATION OF 8TA CONTRACT: ACCOUNT NUMBER: ********** 88: CELL NUMBER: ********** .:IMEI NO: ********** ********** 7: MODEL: HISENSE U962 I took out a contract in roughly November 2017 and to date have not been able to make use of the benefits as the sim card that was forwarded with my contract was faulty. On NUMEROUS occasions I have contacted 8ta for assistance and have had NO LUCK AT ALL. I have already paid one months payment for the contract of R148.00 and the second one is due on the 31 January 2018 for R99.00 and I have not even used the sim card or been able to benefit from the PAID SERVICE. I AM VERY VERY DISGUSTED IN THIS SERVICE AND THEREFORE REQUEST THAT MY CONTRACT BE CANCELLED BEFORE OR ON THE 31ST OF JANUARY 2018. Should there be any cancellation fee please take it from the two months payments I have made seen I have had not use of the contract. Should I have any problems with this request I will have no other option but to take legal action against 8ta for the poor service I have received. I have been onto the website, and there are a huge amount of complaints against the 8ta service and customer care service. I am asking that you please confirm receipt of my cancellation form and to notify my via EMAIL as to what your decision is regarding my cancellation. My email address is ********** Caren van der Merwe ********** 188 I AM CANCELLING MY MOBILE CONTRACT WITH 8TA