PATHETIC SERVICE RECEIVED

I want finrite to cancel the cellphone insurance and pay my money back from 30th September to date. PATHETIC SERVICE RECEIVEDFinrite is a horrible company with pathetic service. I want Finrite to cancel the cellphone insurance from 30th September 2020 and return my monies. I sent my request on 30th September 2020 to *********** and to date it is not Cancelled and they keep on debiting me. I sent a follow up email again on 1st October 2020 and sent another one on 10th December 2020 to *********** .I'm not happy with the service I received during my claim. First of all, my cellphone was recorded incorrectly on the system and due to that I was given an incorrect excess amount and had to top up. My claim took long and most consultants that I spoke to gave me attitude as if it was my fault for them rendering incorrect advise, they took me for granted. They never returned my calls, the team leader is never available and never returned my calls when I left messages. I spent more than R500 airtime following up on my claim and begging for service that I pay for.

I'm done with Finrite's pathetic service shame on you guys. At finite when you are the client... You just don't matter....you sense it from the tone of their black consultants.



Public comments


Reviewers
Businesses
Support




© Copyright 2018 hellopeter.com and its affiliates. All rights reserved. | Legal