1 reviews | Active since Nov 2010
Pathetic Service Provided
<p>waiting for feedback on ********** 90A..just need to upgrade my adsl line and remove the damn weekend plan from my phone line, your call centre never anwers and when they do they just drop the call, your twitter handlers are just as pathetic..absoultley no confidence in telkom...</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to our ADSL Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
the reference number means nothing to me. I want to know that the weekend plan is off my phone line and im not going to be billed for this, and when my adsl line will be upgraded and that I will get this at the price that was advertised for feb when I asked to have this, I will like to see some commitment from you and not just a standard response and i know there will be no responses from here as this query has now been "responded" too from Telkom side...really pathetic..
the reference number means nothing to me. I want to know that the weekend plan is off my phone line and im not going to be billed for this, and when my adsl line will be upgraded and that I will get this at the price that was advertised for feb when I asked to have this, I will like to see some commitment from you and not just a standard response and i know there will be no responses from here as this query has now been "responded" too from Telkom side...really pathetic..