Pathetic Service Provide

On the 27th July I logged a complaint on Hello Peter against Telkom to date no one from Telkom has connected me. Then to 2nd of Aug I received my monthly Statement and only to see that Telkom has now billed me 4x my normal contractual agreed amount. Where I normally pay R599 This month it is R2027 no my word I can't believe how business can get away with such day light *******. I was advised by Telkom to upgrade my Line from ADSL to fibre almost 2 months ago was sent a route which I was informed that I will not be charged for this device as it will be part of my new package as with my current agreement. When I followed up with Vuma Tell one of Telkom's partners I was informed that Telkom cancelled this request upgrade from there end yet Telkom keeps Telling me that the order is still in order. I have no words for Telkom. Please don't fall into their trap. Don't sign up with Telkom ever. Don't refer a friend/family member. Telkom is a bunch of *******.