AP
ALVIN P
1 reviews | Active since Jun 2010
20 Sept 2018, 13:25
PATHETIC SERVICE-PILLAR TO POST
PATHETIC SERVICE FROM TELKOM My fixed line was cancelled on the 23 December 2017. Although the line was cancelled, Telkom continued charging Me without my knowledge. I then phoned the call centre and was advised they are in Receipt of the cancellation however it was not actioned on Their side. The call centre was unable to assist so I visited a branch, only to be Told by a manager that she cannot assist and referred to to a a regional manager.Gugu advised she was not the right person to resolve my issue and advised she will discuss with the branch manager. I am still waiting.
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