Pathetic service! Order***

We app**** three times online for an adsl line, everytime after completion it says order complete and a consultant will contact you which never happened. So we called in to place the order. After 45min on the phone the order was eventually places. We then received an sms that our installation will take place on the 14th Dec. I organised everything accordingly and took the day off work so I can be at home for the installation. Now I received an sms that the installation has been moved to the 15th. This is an ongoing trend from telkom as I have heard multiple people complaining that Telkom does this. They just keep moving appointment time after time and so it takes a month or two for the line to be installed. This is unacceptable!