PATHETIC SERVICE order number ***8

Absolutely pathetic service from Telkom.

In January 2018 I have app**** for a telkom Adsl line for 799p/m

I was informed that a technician will be out to install within 2 weeks.

Thereafter I called and told to pay a R700 deposit in store and then only will a technician be out to install.

I went in to the Forrest hill city telkom store and was told that the person who called me is not and I should come back when she is in.

After making a moan and requesting to speak to the manager, I was eventually assisted and paid my deposit.

Then I was sent an sms that a technician will be out to install a line on the 19th February 2018 and I should avail myself for the entire day.

2 technicians came out and informed me that there are no cables but will contact me within an hour or two to let me know what is happening.

About an hour later, another technician came out and told me that he will contact me as well within an hour.

I did not receive any word from Telkom or the technicians to date.

I then received another sms that a technician will be out to install on the 7th March 2018 and that I should be avail myself for the entire day.

This time around, no one ever came out!!

I did not hear anything from Telkom and had already cancelled my subscription with my other service provider for internet.

I had to take 2 days off work to see to telkom but telkom has no integrity and professionalism in their demeanour whatsoever!!!

I require use of an internet line due to business purposes. I am sick and tired of telkom and will not recommend anyone to ever use their services.

Absolutely disgusting service from Telkom!!!

Now all I want is my refund of my R700 from Telkom and they shove their service up their a***s...

I have been more than patient not to even been given any feedback whatsoever.

If their service sucks from Now, I can only imagine the sucky service once a line is even installed.

My order number as given to me on the sms is ********** 08.

Advocate ZE Mahomed