Pathetic service - or NO SERVICE at all

<p>In June 2016 sold the business. New owner did not wanted to transfer the fax line, thus i had to cancel it. On 13 July 2016 sent request to cancel account no: ********** 51855 fax ********** .</p> <p>19 July sent a follow up e-mail. No reply. 12 August went on Telkom webside and complaint . No respond again. Went to Telkom in Lakside mall. They said they do not do cancelations. Gave me another e-mail address to send my documents. Sent my documents again. No replay. 12 October called Telkom , spoke to one of the agents. She gave me her e-mail address , which was sent but did not go thru!: ********** 12 November called telkom again. Spoke to an agent and sent her e-mail: ********** No reply. Come december got an invoice which was incorrect AGAIN! NEEDLESS TO SAY THAT IN BETWEEN ALL THIS MADE NUMEROUS PHONE CALLS TO TELKOM - ONLY FEW TIMES GOT THRU- OTHER TIMES NO ANSWER AT ALL! So guys - how useless are you??????</p>