Pathetic Service once agian

Good day, my ADSL and telephone as not been working from the 01/10/2015.<br> I have now called Telkom every day for the period that my connection has been faulty and up to day only my telephone fault has be resolved<br> I have been told that the cable has been ****** but I am totally lost as to how long it takes to replace a cable.<br> There has been incidences were I was told my cable as been replaced and then the next day when I call I am told it might take a month to sort out.<br> I find this totally unacceptable and it is clear that Telkom lacks proper customer service delivery.<br> Telkom's customer service agents need to be trained to give proper feedback to customers! And from a technical point faults need to be repaired ASAP!<br> Refunded me is part of customer service but at the end of the day I still do not have a ADSL line.