Pathetic service on moving a line

In June/July I migrated my ADSL line from MWEB to TELKOM. on the 3rd of July I received a sms indicating my line was successfully migrated. Now I am sitting with out internet, and I am dependent on the internet as I use it for work purposes.<br> <br> I phoned MWEB and according to them everything is moved and only my data is with them. which is the way its supposed to be.<br> <br> Phoning TELKOM faults department they tell me the line is suspended, and transfers me to the billing department. I hold on for an hour and still no answer.<br> <br> I phoned back the billing department this morning and according to them I only have the telephone line and they dont even see the ADSL line.<br> <br> I get transferred to the activation's department and the lady says there is nothing she can do and transfers me to the wholesale department.<br> <br> The gentleman on the line could barely speak English and can not assist me either, so I asked to speak to the supervisor, again I am put on hold for another 30 minutes and I put down the phone.<br> <br> Is there no one in telkom who can assist me in doing something so simple? this is really pathetic!