1 reviews | Active since Sept 2013

06 Jun 2016, 07:05

PATHETIC SERVICE ON INCORRECT BILLING!!!!!!!!!

<p>Telkom consultants are useless at sorting THEIR MISTAKES on my account.</p> <p> </p> <p>I am a new customer. Unfortunately I made a huge mistake joining you.</p> <p> </p> <p>For the second time you have sent me an incorrect account. Everytime you are telling me I am in ARREARS.</p> <p> </p> <p>Every time I try and sort it out, you tell me it is sorted, then the account comes via email and I am again in arrears.</p> <p> </p> <p>PHone me to sort it out!!!!!!!!!! I have tried using your "online chat to consultant" They just cut you off when it suits them.</p> <p> </p> <p>Wasting my time in the process.</p> <p> </p> <p>Phone me to sort out the ******* you are doing to my account.</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2016, 10:31
Official

HI babamama

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team