1 reviews | Active since Jan 2011
PATHETIC SERVICE ON FAULTY ADSL
Since September 2015 I've had connection issues with my ADSL, it keeps on disconnecting every view minutes driving me NUTS!!! <br> <br> I have a bundle product with Afrihost that supplies my 4MB uncapped package as well as the 4MB line. <br> <br> Over the past 2 months I've had numerous Telkom technicians at my home to FIX my ADSL but with no success or explanation to why...YET i'm paying for my ADSL service every month.... I've made SO MANY calls to Afrihost and Telkom but still no one is willing and component to fix my internet. and these are professional people? <br> <br> What MORE must i do as the paying consumer to get SERVICE from a department that mainly offers their service not not giving any? My fault log call was open for almost a month without addressing the issue. i'm speechless at how pathetic Telkom is.
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM160938
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM160938
We apologize for any inconvenience caused.
Regards,
Ntokozo
Telkom Social Media Team
***
