1 reviews | Active since Sept 2014
Pathetic service of Telkom
<p>On 24/10/2017 the faulty line ********** 717 was reported to 10210 Telkom regarding the fact that it is not working. There after it was reported on a weekly basis to the Telkom 10210 with these ref. no. - 942CRK241116, 551487, 926091, 555000. It was reported in person to Telkom Alberton City and cellular telephonically to 10210. This was reported twice to Telkom from MWEB the website hosting company I use. After all this time no-one from Telkom have contacted me to settle this problem.</p> <p> </p> <p>We are running a small business operation from home, using this number and line for ADSL in order to use email and internet which we need to communicate in this business. In the fact that Telkom could not repair this line we were not able to bring our part of the commitment to the paying customers out there, so they have ended all our services to move to other suppliers. I had to sign a two year contract with Vodacom in order for them to send me a Router so I can apologise to ex-customers. Too little too late as most of them have moved to other suppliers.</p> <p> </p> <p>What does Sipho Maseko have to day about the pathetic service this organization and staff is offering! What, how and when will Sipho Maseko sort out this useless organization, or perhaps he cannot read like most of the high-class citizens in this country. I refuse to pay useless Telkom bills again! </p> <p> </p> <p>You have received all the information from me and I am waiting for YOU - SIPHO MASEKO to respond to me. </p>
The problem was resolved after one months frustration and inconvenience.
The problem was resolved after one months frustration and inconvenience.
