1 reviews | Active since Jun 2016

06 Jun 2016, 09:25

Pathetic service. Not surprised.

<p>can someone from telkom please call me to tell me what is going on with my line upgrade request that i put through on the 27th may already. It is 10 days later and im still not upgraded. I have wasted numerous calls and airtime on this matter and still i have not been upgraded to a 10mb line. Everytime I call i get a different story. I was told it would be done last week and then over the weekend and still not a thing has been done. Pathetic service really. Ive been with you for so many years and I never had any issues before but now i can clearly see why people don't recommend telkom. Please sort me out asap else i will be cancelling. line number is ***</p>

0
Replies (1)
Telkom
Telkom's reply06 Jun 2016, 12:45
Official

Good day pugzloif

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.