Pathetic service!!!No Service!!!!

2 and a half weeks ago we went to Telkom in Rosebank to install an ADSL line at our home. After - 2 hours , we were assisted and all the paper work was completed. The process was tedious and uncomfortable as it was extremely hot in the store (air-con was not working) and smelt terribly. The salesperson advised us that we would be assisted within two weeks and the technicians would call us to make an appointment for the installation....which never happened. A week and a half later , my husband called the call centre and was advised that Telkom is busy with a project in our area and that we will be assisted next year March/April. He spoke to Thabiso and Marco at the call centre who was unprofessional and rude, They did not assist at all! <br> We were led to believe that we will have the line within two weeks, to date NO ONE has CONTACTED US!!!!!!<br> What pathetic service. This needs to be sorted out this week....