Pathetic service, no respect for customers!

I've been on Telkom mobile prepaid for a few years. A few months ago, I decided to get a contract with them. I went to the Westwood Mall store and the guy, Delon, who opened my contract was very unenthusiastic. He opened the contract on a new number and did not ask me if I want to have it on my existing number. So I had to go back later that day to get the contract ported to my existing number. He assured me it would only take 24 hours. An entire week later, it had still not been done. I could not receive any calls. I phoned Telkom store and the person who answered was not helpful. I called again a few days later and a lady said she would contact the call centre and then call me back in a few minutes. She did not. I went back to the store and another lady assisted me. She said Delon ported my number incorrectly and she then redid it. She said it would work by 7pm that night. It did not. I went back a few days later and a new person assisted me, Andile. While he was helping me, I spoke to the manager and told him the process was taking too long and I could not keep coming back to the store. He did not apologize. He was incredibly rude and insulting toward me. He did not try to assist in any way. Andile logged the issue with the call centre and they closed it without resolving anything. He logged it again and they did the same. Eventually, he said he will try again and get back to me the next day. He did not but a few days later he messaged me to say that my number is no longer on the network, which is untrue because I can make calls from it. My husband and I went to the store again and another person, Faziel said he cannot do anything and it would have to be logged to the call centre, which he did. He said he would escalate and provide feedback. However, no feedback was provided. Only when asked did we get the response that the call had been closed. No reason was given. It seems like every single employee is *********** and cannot do a simple number port. I personally logged another call with the call centre, reference number ***. The lady assured me I would get a response within 48 hours. It's been 11 days and I haven't had any feedback! I am missing important calls, including an emergency call last week. And Telkom has had the nerve to send me an invoice when they are not even providing the service. They have no respect for their customers.