Pathetic service. No one deserves this ****

Firstly I'd like to put it out there that I've never in my life experienced so much problems with a service provider like I have with telkom in the 3 months I've been with you. 1st of all you guys debited my Acc last month but it was returned and incurred charges I didn't complain about that. Then just last week Tuesday you suspended my Acc due to none payment, but there was money in my Acc you didn't even try to debit it. Fine I went to the atm withdrew money, went to an absa atm deposited R1150 into your account unfortunately I didn't have change and it was short R9 and some odd cents. Then you people have the nerve to ask me to send in a POP which I had to go connect to a wifi to send it. And still tell me you can't unsuspend my Acc. I've been calling your call center since last week Thursday with no assistance I have spoken to 3 managers who have made empty promise. Today I spoke to a guy by the name of simphiwe dube who said he is a manager and he blatantly told me I have to wait 72hrs before you can resume my services. He didn't sound like he wanted to help so I ended the call. I eventually paid the R10 but what about the bank charges I incurred of more than R200. ********.