PATHETIC SERVICE NO COMMUNICATION NO MODEMS

<p>I the special as a lot of other clients did as well (R599 ADSL 4MB UNCAPPED) signed of 08/04/2017 and guess what still no modem the line is activated by the technician (Micheal) but no modem if you are in the same boat welcome. The reason the technicians say there in no modems as it takes them an extra hour to set up and as the contarctors gets paid per job they lie and tell telkom no modem required etc. (from a inside source at telkom). Also how do you run a special and have no stock im also in the service delivery industry but i follow up with my customers EVERYDAY basically following through and ensuring the client is happy but yet im the one phoning the whole time following up etc.</p> <p>Its a whole month later since the contract was taken out and still no modem i have 2 friends who took out the contract after me and are now enjoying their internet services. Expplain this to me??????</p> <p>When phoning to hear where is my modem 3 times on the same day i get 3 different answers???????????</p> <p>Also ive been told that my case is escalated to where???????? the person next to the person the previous day??????????</p> <p>If i dont get my modem tomorrow 10/05/2017 please use this as a cancellation effective tomorrow 10/05/2017.</p> <p>I also want it installed as stated in the contract dont see why i must install it myself.</p> <p> </p> <p> </p>