PJvR
Pieter Jansen van Rensburg

1 reviews | Active since Nov 2012

08 Oct 2015, 10:51

Pathetic service/Lack there of

Now, I can't actually say it is pathetic service, as that would indicate actually communicating with someone.<br> <br> All I want to do is move my phone line to the Holding pool so that an excellent Red competitor can manage my live and data. To even get the line activated in the first place took me 4 months, then I thought I was done with the Blue phone of death, but alas, now again I am stuck back at square one, where hell is born, Telkom's call center. You would expect from a Telecommunications company that they would be able to answer a phone, provide numbers for all their departments or not just plainly hangup the phone.<br> <br> On another capitalistic topic, why are we run by a monopoly of idiocy by these guys? If and when I get the chance to switch to a different telecommunications company I would, just as 5 million other people would.<br> <br> Sincerely yours<br> ****ed off, hopeless, angry consumer

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Replies (1)
Telkom
Telkom's reply08 Oct 2015, 12:12
Official
Hello CynicalConsumer,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM154163

Regards
Luleka
Telkom Social Media Team