Pathetic Service ,ITC listing for no service recieved

So i had placed an order with telkom last year October (2016) i was told that i wouldn't need to pay any amount until month end straight after the call i receive a sms to pay an amount of 680 or it will be cancelled so i had left it... I now have decided to install wifi at home September (2017) the agent tells me im on ITC for an unpaid amount (for what) spoke to so many agents waiting for them to remove . So i decide to install it on my dads name and guess what everything went well straight after they said id receive a sms with the account number to pay a deposit i didn't mind. 2 days later i phoned back they say the lady did not complete the order the next day i called back and guess to my surprise the lady helped me and gave me all the numbers needed to pay the deposit,so i did go in to the post office and paid a deposit of 700 the next day i phoned them back to ask when the installation will take place... i got a shock to hear the agent say its been cancelled after Ive paid my deposit !!! I WANT MY MONEY BACK AND MY NAME REMOVED FROM ITC !!!!!!! This is complete **** you'll guys are taking advantage cause you'll have to much of business and customers are having endless problems to my luck what i have done is after my first bad experience i have recorded everyone of the calls after that . This is completely ridiculous you'll are misleading customers and taking advantage i think its time someone really did something about it. if my request isn't seen through i am contacting my lawyers with all these recordings and for listing me from October last year for no service or device received or an account or bill i have nothing with you'll guys ... spoke to 3 of your agents and they've also told me that you'll shouldn't have listed me cause i don't have a account with you'll and have received no service from you'll . EVEN YOUR AGENTS KNOW THAT !!!! Thank you for absolutely nothing... Waiting in anticipation for a reply...