Pathetic Service - Inconvenience
<p>Ive recently had so much of inconvenince from Telkom mobile which after some time got resolved, yet again i have another problem with this pathetic company which is now an inconvienince to my life as im PAYING FOR SOMETHING THAT I CANT USE!!!! Where is the sense in that??!!</p> <p>I have a contract on telkom mobile, but, my pramary number us a Vodacom prepaid number. So i wanted to just keep one number, being my Vodacom number. On Monday i went to port my Telkom contract onto my Vodacom number and they told me within 24 hours, everything will be in order. They also gave me a new si card with everything ported onto the new sim card.</p> <p>When i put my New sim card in my phone 24 hours later, to my surprise, none of my minutes or data carried through. Ive made a numerous amount of calls and nothing is being done about it. I regret the day i took this contract and i urge everyone NOT TO TAKE A CONTRACT THROUGH TELKOM AS THE SERVICE IS PATHETIC!!! This i not fair as i am paying for this contract but cannot use the facilities and the perks.</p> <p>Now i am really really ****ed at you guys and am willing to take this up if nothing is being done about it ASAP!!!</p> <p>I cant express how angry I am with Telkom and i want this matter to be sorted out NOW!</p>
Good day Nic,
Our records show that the 079 was successfully changed to your contract number.
Case number ***9 has been closed and resolved.
We apologize for any inconvenience caused and for the delay.
Regards,
Busi
Telkom Social Media Team
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Good day Nic,
Our records show that the 079 was successfully changed to your contract number.
Case number ***9 has been closed and resolved.
We apologize for any inconvenience caused and for the delay.
Regards,
Busi
Telkom Social Media Team
***
