SK
Sakkie K

1 reviews | Active since Dec 2012

14 Jul 2016, 12:39

Pathetic Service in getting ADSL cancelled

<p> </p> <p>Cancellation request / SM241568<br />As per our telephonic conversation, your telephone service has been cancelled the reference is ********** 88A.<br />This is the email confirmation you sent me on 13 June 2016 .............. 3 weeks later i receive another statement for August ???????????????????<br />ARE YOU GUYS SERIOUS ??????????????????????????????<br />ALL ADSL FUNCTIONS NOT CANCELLED SINCE 19 MARCH 2016<br />MY LINE IS DEAD AND REMOVED FROM MY PROPERTY BUT TELKOM STILL KEEP SENDING ME ACCOUNTS<br />THEY SENT ME EMAILS AND SMS's THAT ALL IS CANCELLED !!!!!!!!!!!!! but then they sent you another account ???????????????????????????????????????? <br />607B ********** 8 Invoice number<br /> ********** 7**** Account number<br />Landline no ********** 758<br />Cancellation of ALL ADSL services date 19 March 2016<br />I cant believe this !!!!!!!!!!!!!!<br />After 4 months of fighting with you PATHETIC CANCELLATIONS DEPARTMENT, 100's of promises, reference no's, peoples names and 1000's of promises<br />i STILL received yet another **** ACCOUNT for AUGUST.<br />You people sent me emails CONFIRMING that all is cancelled and that my line is dead and all cancelled<br />WHY ON EARTH DO YOU SEND ME YET ANOTHER ACCOUNT FOR AUGUST ????????????????????????????<br />THIS IS ABSOLUTELY CRAZY !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!<br />THEIR MUST BE SOMETHING SERIOUSLY WRONG AT TELKOM !!!!!!!!!!!!!!!!!!!!!!</p> <p>I WILL PLASTER THIS PATHETIC SERVICE ON ALL POSSIBLE PLATFORMS ON SOCIAL MEDIA FOR THE NEXT 10 YEARS ...... 50 times a day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>TILL you fix this issue and sent me a statement with a NULL ( ********** ********** ********** 000000) balance and a written confirmation that all ADSL is cancelled.</p>

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