Pathetic service from useless Telkom

So I logged a call long ago with our telephones being dead. Ref 421ctz010316 and 238ctz070316 and still not fixed. Now another line is dead fault 746ctk150316. I gave the support at @helloTelkom a traceroute and our Telephone line is dead but they said it's not my line but My ISP. How the hell can someone blame my ISP when my Telephone is dead. I tried different marconi filters and even only the line etc. Having massive packet loss and so on. Many people in our street complain about this so must be something wrong witht the exchange or msan here. <br> <br> This is borderline pathetic and If this is not fixed soon I will have to go to ICASA. I lost count at how many times I complained on Hello peter and this has to stop today. I hope Telkom will wake the fk up and do something. As soon as I can get someone else to install fibre for me the bye bye Telkom \Bunch of idiot\" I'm busy looking into getting a wireless service installed so i can also get away from Telkom that way. Another option for me is to leave this BS South Africa before it's downgraded to trash status.<br> <br> I demand that i get contacted via Cell number today and get this sorted"