CP
Calvin P

1 reviews | Active since Nov 2017

23 Jul 2018, 13:02

pathetic service from telkom / mondo

purchased a router in 2016 , had cancelled witin the cooling off period ,but contract was not cancelled ,2 years later ,telkom hands the matter over to nudebt ,item was never used , never cancelled although there is a record of it being cancelled , spoke to Bianca from mondo/telkom who was the one who never cancelled this contract

0
Replies (1)
Telkom
Telkom's reply25 Jul 2018, 10:00
Official

Hi calvz,

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards
Garreth
Telkom Social Media Team