EK
ESTELLE K
1 reviews | Active since Jan 2016
12 Feb 2016, 09:52
Pathetic service from Telkom Mobile CONTINUES....
The call which I have logged with Telkom mobile on 28 December 2015 is STILL NOT SORTED OUT !!!<br> <br> I was overbilled in Dec 2015 and since then I have to deal with very *********** people at Telkom Mobile who are NOT able to sort out this challenge.<br> <br> As at 12 Feb 2016 I am still NOT reimbursed for the overbilled amount.<br> <br> Pathetic service....<br> <br> Very frustrated and unhappy customer !!!
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Telkom's replyOfficial
12 Feb 2016, 10:26Hello natuur,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM199956
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM199956
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Feb 2016, 10:26
Official
Hello natuur,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM199956
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM199956
Regards
Luleka
Telkom Social Media Team