PATHETIC SERVICE FROM TELKOM MOBILE BRANCHES AND CALL CENTRE

<p>I am totally disappointed with the service I received from Telkom mobile branches in, Durban West Street,Pavillion and Overport. I have been to the whole 3 branches to try an upgrade my contract. I want the Huawei P9 lite Gold in colour phone. Every branch I have been to I stood in the line for 30 minutes and more Just to be told they do not have stock of the gold one. I asked them to place an order for me they said they cannot do that. I asked them when they will be getting stock they said they do not know. They never tried assisting me not once it was like they are doing me a favour. What kind of sales people do your'll have that will not even try and sell another product to the customer.So I said stuff that I will do it over the phone to my ama*****t this was even worst I called 10213 to upgrade I was on hold for 1 hour as I was transferred 3 times and everyone said wrong department, After the last transfer I held on for 20 minutes and then the call was cut. This is what I want, I want the P9 Lite it must be the Gold one and I want the Free me deal for R199. Please get someone from your upgrade department to call me and have the phone delivered to me. This is a matter of urgency as my current phone is giving me problems. If you cannot do this I would rather move over to your competitors and get better client services.</p>