Pathetic Service from TELKOM MOBILE!!!

I ported my mtn number a few years ago to telkom and took out a new contract. After the contract had expired i chose not to renew the contract, however, i ported the number to telkom pay as you go. I have been using that number on pay as you go for about 5 to 6 months when all of a sudden about 1 month ago the number stopped working. I then contacted the call center and i was informed that the number is still active and i was advised to do a sim swap at my nearest telkom store, i proceeded to the (atrium) store where i was met by rude and seemingly unqualified staff with a very bad attitude. I was informed that since it was a weekend they could not assist me as the call centre is closed and that i should come back on monday. The staff did not even attempt to assist me or even call the call centre. I really needed assistance as this number was used for my online banking and was affraid that ***** maight be committed on my account via otp's. I refused to leave the store and resorted to calling the call centre myself using my own cell phone as i have another telkom line, a call centre agent answered and tried to assist me.i was told to had the phone to the telkom staff who then finally talked to the call centre angent and a sim swap was done for me and i was advised to wait 24 to 48 hrs for it to be activated. After about 5 days i noticed that the number was still not activated so i had to go in to a store(westwood mall) to query the issue, i did not wish to go back to the telkom(atrium) store as they were unhelpful, bad attitude and very unprofessional. i was advised by the sales assistant that the number was canceled of the network. He then contacted the call centre and he was informed that the number will be reactivated within 24 to 72 hrs. I then waited another 7 days but to no avail. I went back to telkom westwood mall and the salesman contacted the call centre again and this time the agent advised that the was an error and that she will have the number activated and that i should wait for another 24 to 48 hrs. After another 7 days i went back to telkom westwood mall and another saleswoman assisted me by calling the call centre to enquire about the staus of the activation but this time i was informed that the number i was enquiring about belonged to mtn and that the number has been ported back to mtn and that telkom cannot do anything else to assist. I was infromed to go to mtn to sort out the matter bearing in minded that my bank account is still frozen. When i went to the mtn store in westwood mall the saleswoman advised me that the number has not been ported and that i should go back to telkom as the number although is inactive, is still on the telkom network. So i proceeded back to telkom like a fool and the call centre was contacted again and i was advised that they will reactivate my number by giving me a new sim card with a new number and a sim swap would be done on the new number, replacing the new number with my old one and that i should wait another 24 to 48 hrs and now another 6 days later and im sitting with a new number that i do not need. This is pathetic service from such a huge service provider. I have had this number for years and just like that they decide to take it away from me with out any prior notification or reason. I would like telkom to contact me via helopeter and rectify this mess that they have caused as i want my number back and will not settle for anything less. I had to rate you 1 star as 0 stars is not an option on the ratings bar.