Pathetic service from Telkom Mobile

<p>I signed up for a new telkom mobile contract which is the Smartbroandbank Unccapped Wireless LTE with Hauwei B315 router @799 on the 20 June 2016. I received the product on the 23 June 2016. I tested the product and I am not receiving the advisable speeds of the LTE device. I contacted the contact centre on 081180 and advised them of the issue on the 24 June 2016, case number ********** 5. To date no one has contact me from the technical department to resolve this issue. This is absolutely ridiculous if telkom thinks i will be paying R799 and not receiving the service they advise. I WANT THIS CONTRACT CANCELLED. Telkom is wasting my time. Everytime i call the call centre, they give me bull**it story that the case is being attended to. Being attended by who? This information they cannot provide as well.</p> <p> </p>