EK
ESTELLE K
1 reviews | Active since Jan 2016
03 Feb 2016, 08:50
Pathetic service from Telkom Mobile
I was overbilled in December 2015.<br> Have logged a call with Telkom mobile on 28 Dec 2015.<br> Have made numerous calls to the call centre, but to NO avail.<br> Till today, 3 Feb 2016, my case was not sorted out.<br> Very frustrated and unhappy.<br> Pathetic service from Telkom mobile.
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Telkom's replyOfficial
03 Feb 2016, 09:49Hello natuur,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196007.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196007.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Telkom's reply03 Feb 2016, 09:49
Official
Hello natuur,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196007.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM196007.
We apologise for any inconvenience caused.
Kind regards
Wesley
Telkom Social Media Team