1 reviews | Active since Jun 2015
PATHETIC SERVICE FROM TELKOM MOBILE
I RECEIVED A CALL FROM NTHOMBIE OFFERING ME A TABLET CONTRACT. FROM THE FOLLOWING NUMBER ***, SHE ADVISED IF I NEEDED ANYTHING I CAN CONTACT HER ON THAT NUMBER.. I HAVE BEEN TRYING FOR DAYS TO CONTACT HER ON THAT NUMBER AND ALSO ON THE CALL CENTRE NUMBER AND I AM HAVING NO LUCK, I WANT TO CANCEL THE CONTRACT BEFORE THEY SEND THE PHONE OUT, AND YET NOBODY CAN HELP ME, INSTEAD I AM BEING TOLD TO GO TO THE STORE, WHICH IS ******* BECAUSE I DIDNT GO TO THE STORE FOR THIS DEAL, I WAS CALLED!!! <br> ANOTHER THING MY ACCOUNT WAS DEBITED FOR R90 AND I DONT EVEN HAVE THE PRODUCT, I WANT THAT FEE REVERSED WITHIN 48 HOURS AND THE PHONE CONTRACT CANCELLED AS THEY DO GIVE 7 DAYS AFTER PURCHASE, TO CANCEL. BUT I AM HAVING NO LUCK GETTING HOLD OF THE COMPANY NORE THE LADY THAT PHONED ME. <br>
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for making contact with us and taking our call.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa Molapo
Telkom Social Media Team
