Pathetic service from Telkom George branch

Awful service from the George branch in the Garden Route Mall. I've app**** for fber to be installed in our property from the 18th of April 2022 and still all I get is excuses, the fiber has been active since beginning of April but they are unable to process a simple order to get installation and activation done. I've had to phone their head office to try and escalate the application. Seriously considering other options.