Pathetic service from telkom

Our wifi is not working, we keep calling in and getting referance numbers , they tell us that someone is going to come out, but no1 comes out, when we call in again , keep in mind this is each time then we get told they gna try to fix it online, then get told they can't and someone must come out, but no1 comes . 20 June 2022 *** 18 July 2022 *** 20 July 2022 *** 22 July 2022 *** 22 July 2022 ***

Now I gave a list of references numbers and dates. TELKOM YOUR AFTER SALES SERVICE IS PERTHETIC We even went into the store and was told they can't help us we must call in