Pathetic service from Telkom Business

Telephone lines were ****** in our area of business and we were advised that Telkom would not be replacing them and that we should migrate to a wireless service.

On the 23/09/2019 we put in an order for the migration to wireless via sales (10213) and were told that it would take 5 days to process and deliver.

Waited until the 1/10/2019 and still no delivery. It was only delivered on the 10/10/2019 after us constantly phoning in and nagging.

From the 10/10/2019 till today (18/10/2019) our main line is still not working. People call the number and it says it does not exist. Numerous calls were made during this time period and no one at Telkom can resolve the query.

We have also messaged on social media platforms (Twitter) with no response after the initial messages. Today someone finally logged a fault after calling in 4 times today (***)

We are losing business due to Telkom and their incompetence