PATHETIC SERVICE FROM TELKOM AND ITS SUBSIDIARY OPEN SERVE

On Saturday 3 April 2021, logged a call with Telkom informing that the fibre was not working. Each day I followed up until the morning of 7 April 2021, wherein the operator informed me that the fault has been closed. The problem has not been resolved. The Open Serve technical did not do an end to end check nor was I contacted. I had to relog the fault Telkom. A new reference number was issued. The services of both Telkom and its Subsidiary is pathetic. In essence ******* and poor service.