PATHETIC SERVICE FROM TELKOM AGAIN!!!!

Fault logged 07/11/2015. Called every day since. Got told fault has been escalated twice. Some agents had bad attitudes as well. Neighbour's technician came to check our fault, promised to come back but didn't. Got notification that technician would come yesterday betwn 07:30am and 16:00pm and we waited like fools!!! Called again now only to be told that since last week technician, Jeff Sampson, couldn't access premises, meaning couldn't get hold of me!!! What a load of bull****!!! No missed calls or anything!!! I have complained before and doing it again now because TELKOM's service is way past PATHETIC!!! This fault better get sorted TODAY still otherwise I am going to complain to the VOICE!!!