Pathetic service from Telkom

<p>I had a scheduled installation of a ADSL line on 21/04/2017. The technician(Dumisani) called me that same morning,at 09:00 informing me that he is on his way to my place. I instructed him to proceed to my house,as my wife and domestic helper are at home. He later called me again,saying he is busy "by the box with wiring". At 15:30 the same day,I called Dumisani again as he was not yet at my premises. He again told me he is busy "by the box wiring". Later that day I figured he must of knocked off work already,and still I have no ADSL line or wifi! As thought,Dumisani's phone was off. Pathetic customer service Telkom. </p>