MW
Melvin W
1 reviews | Active since Mar 2018
04 Jun 2019, 16:42
Pathetic Service from Telkom
I have been struggling endless with Telkom to come and install my line which they have cancelled without my knowledge. i had to pay the R700 which i did. This query has been going on for 3 months now. I mean how long does it take for them to come and install my line. I received a call about 3 weeks ago where they told me that openserve will send one of their service agents to come assist with the installation to date nothing has happened. I so wish i had fibre in my area then i wouldnt have to deal with this pathetic service from this company. i am really disgusted.
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Melvin W's updateReviewer Update
10 Jun 2019, 15:02I am very thankful that after my review Telkom quickly send somebody who assisted with the line installation after 3 months of endless struggles with them. The line is installed, however now we are waiting from Thursday for them to close the pending order on their side as my ISP informed me that there is nothing they can do until Telkom close the pending order. I really wish i had fibre in my area so that i did not have to make use of Telkom's service. Their service delivery is extremely poor.
MW
Melvin W's update10 Jun 2019, 15:02
Reviewer Update
I am very thankful that after my review Telkom quickly send somebody who assisted with the line installation after 3 months of endless struggles with them. The line is installed, however now we are waiting from Thursday for them to close the pending order on their side as my ISP informed me that there is nothing they can do until Telkom close the pending order. I really wish i had fibre in my area so that i did not have to make use of Telkom's service. Their service delivery is extremely poor.