PATHETIC SERVICE FROM TELKOM

PATHETIC SERVICE!!!!

We have app**** for Uncapped ADSL 2.5 weeks ago and we were hounded for a deposit of R700 to be paid within 7 days! We paid it! Its not 11 days later, we keep calling Telkom for feedback on installation and we get told they cant see our deposit reflecting. When we asked the consultant 10 times on 10 several occasion "DO WE SEND PROOF OF PAYMENT?", WE WERE TOLD NO THERE IS NO NEED AS THEY WILL PICK IT UP. Twice were told that the consultant is logging it on the IT service help desk that the payment was made for the package and the customer awaits installation ASAP.... We were given reference numbers and still NO INSTALLATION!!!!!!!!!!!!!!!!!!!!!!!!!!! To ask the customers for deposit Telkom will send 100 sms's, but once the deposit is paid you hear NOTHING from Telkom!!!!