1 reviews | Active since Oct 2016
Pathetic service from Telkom
<p>Signed up for Telkom fibre with free modem and installation but subsequently get charged for installation. Been querying the installation fee for 2 weeks without anyone at Telkom being able to assist. Our service has been terminated due to non payment of the installation fee. We have spoke to the billing, customer services, orders, internet departments but no one has been able to resolve the query. Each department passes you to the other without fixing the problem or we are told someone will get back to us but no one ever does. Pathetic service from Telkom. 10 days later and still no service and numerous promises to get back to us and still no one can give us an answer. Really poor show Telkom false advertising poor customer service and don't care attitude.</p> <p> </p>
So 2 days have passed received one e mail stating issue is being investigated. So no call explanation nothing since still no service I mean really telkom the pathetic service continues. I have only been without service for 2 weeks now. Highly frustrating.
So 2 days have passed received one e mail stating issue is being investigated. So no call explanation nothing since still no service I mean really telkom the pathetic service continues. I have only been without service for 2 weeks now. Highly frustrating.