pathetic service from telkom

i called in a fault on monday 30-07-18 ...2 days later telkom tells me that they have not yet allocated a technician to my problem. apart from taking forever to take your call telkoms service is terrible i have no internet for 2 days. i am now fed up and am going to look for a new internet service provider. for the money i pay and the service i receive its really not worth it. i called telkom 15mins before i started writing this review and im still on hold.