PATHETIC SERVICE FROM TELKOM

I have never dealt with a more pathetic company. I have been trying to cancel a service since last year September. I refuse to still pay for that extra line. I only pay for my current line and lodged numerous queries but do not receive any replies. This has caused that my service once again was suspended. I keep on paying for a service I do not have and all I hear when I phone to complain is the only way to resolve this is to pay FIRST and then lodge a dispute. I do this every month. Apparently I will be refunded. Yeah right. I work from home and need the wi fi. Now we stuffed once again. I wish the whole of South Africa can just boycot Telkom. They have the monopoly and can just do as they please. Pathetic pathetic pathetic.