1 reviews | Active since May 2018
PATHETIC SERVICE FROM TELKOM
Just took out a contract on a new cellphone last week (1 May 2018) which has a faulty battery. I have screen shots to prove how quickly the battery depletes but yet i am still refused a new device ! PATHETIC. This is not my first encounter with Telkom and their pathetic service, I will not pay every month for a faulty device. According to the Consumer Protection Act i have a right to a new device if the issued one is faulty. I intend on getting it without being phone-less for 21 to who knows how many working days
Hi
Thank you for contacting us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Hi
Thank you for contacting us.
This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.
We do apologize for any inconvenience caused to you.
Interaction ***
Regards
Hazel
Telkom Social Media Team