Pathetic service from Telkom

Moring

My ref number 911170, i have logged this call on 13 March 2018. Since then i have been phoning every week, sometimes weeks twice an every time the only thing the call centre can say is they will send them an email and get back to me. Every time i speak to a different person and have to explain the whole problem again only to be told they will get back to me. I spoke to Lemogang on 07 March 2018 and asked who his supervisor is and het told me it was Gloria. When i phoned today and spoke to Numsa and asked to speak to Lemogang/Gloria they said there is nobody like that. Up to today nobody has contacted me, it has now almost been a month ago since i logged the call. The call centre people know that there is nobody the will be able to check or trace there work to know that they have done or what they were supposed to do. It is absolute pathetic to do business this way knowing that you get paid to provide a service and nobody does what they are suppose to do. I will post this on every possible social media aswell as Hallo Peter since i don’t get any response any way!!!!