Pathetic service from Telkom

Pathetic service from Telkom

I have reported a fault on my landline on the following dates December 2018, 17 Jan 2018, 16 Feb 2018, 6 March 2018 and 9 March 2018. It has been out of service for incoming and outgoing calls since then, I have been told that a technician will be assigned to sort out the issue and to date I have not received any feedback, I have been without a landline for 3 months.

I look forward to your reply and a resolution to my problem.