Pathetic service from Telkom

I have reported a fault on my business ADSL line on 28 November 2017 and to date my line is not restored. My business relies on my internet service to be efficient and due to the fault on Telkom side I have lost a lot of business. I have made 24 calls from then to today and all they tell me is that a technician has been allocated and they have escalated my fault. Very poor service from Telkom. I am currently looking for another service provider.